Bloom+ is an innovative service provided by Bloom Credit which allows you to select certain recurring bill payments that you would like to report to the major credit bureaus in order to demonstrate positive payment history. These recurring bills may include rent, utilities (water, electricity, gas), and telecommunications services (internet, cable TV, and cellular phone bills) identified from your checking and/or savings accounts.
For more information on which recurring bills may be eligible for reporting to the credit bureau(s), please see the Bloom+ Reporting Matrix.
Using Bloom+ does not guarantee any specific results, including any improvement to your credit score. The Bloom+ service is intended to help enrich the data set that is used to calculate your credit score by using alternative repayment history that is commonly not used in various credit score models. There are many factors that are generally used in credit score models, and, therefore, we cannot predict with certainty how the Bloom+ service will change your credit score, nor can we control which credit scoring models will take the furnished repayment data through Bloom+ into consideration.
How can Bloom+ help me?
With Bloom+, you can expect certain recurring bills, such as rent, utilities, and telecommunications to be included in your credit history. Once furnished to the credit bureaus, this additional data may be included in certain credit score calculations that show a more holistic view of your responsible consumer behavior beyond traditional credit accounts.
Credit scores are influenced by many factors, including payment history across all reported accounts, the amount of debt carried, and credit history length.
Which credit bureaus will receive my recurring bill payments reported through Bloom+?
Currently, Bloom+ reports your eligible recurring bills to TransUnion. For more information on which recurring bills may be eligible, please see the Bloom+ Reporting Matrix.
What information does Bloom+ use to report my recurring bills?
Bloom+ collects information such as your payment amounts, payment dates, and the types of bills paid. This data is gathered securely from your connected bank accounts and used to report your bill payment history to the credit bureaus. Bloom+ also requires identifying information including your name, address, partial SSN, and date of birth to accurately report to the credit bureaus.
Which recurring bills are eligible for credit bureau reporting by Bloom+?
Bloom+ supports the reporting of bills for expenses like rent, utilities (water, electricity, gas), and telecommunications services (internet, cable TV, and cellular phone bills). You can currently report up to 5 payment types to eligible credit bureaus:
1 rent bill
1 telecommunications bill
Up to 3 utility bills
The timely payment of these bills may help enrich your credit history. For more information on which recurring bills may be eligible, as well as for a list of the credit bureaus who we currently furnish data to, please see the Bloom+ Reporting Matrix.
What if I miss a payment on a recurring bill that Bloom+ is reporting?
If you don’t make a payment, Bloom+ does not report any payment information for that time period. If no payments are identified for three consecutive months, the bill will be reported to the credit bureau(s) as closed due to inactivity*. In the future, if you begin to make payments again on the account, the recurring bill may be reopened.
Closed recurring bills may impact your credit score. The impact to your score will vary based on your overall credit profile.
*Please note that this action will only affect the credit reporting services provided by Bloom+ and will not impact your bank or service provider (e.g. AT&T) accounts.
How do I sign up for Bloom+?
There are a few options to sign up:
You can log in to your bank’s online banking app or portal and click on the Bloom+ link.
You can scan a QR code on the informational flyers, postcards, or in-branch table tents which will lead you to the sign-up page.
You can go directly to bloomplus.com and select your bank.
From there, you can enroll by following the steps on each screen.
How do I log in to Bloom+?
Access Bloom+ by:
Logging in to your bank’s online banking app or portal and clicking on the Bloom+ link.
- Scanning the QR code on an informational flyer, postcard, or in-branch table tent which will take you to the Bloom+ landing page.
- Going directly to bloomplus.com and selecting your bank from there.
Once on the landing page, you can select “Log In” on the landing page and enter your email address to bring you to your dashboard.
Do I log in to Bloom+ with the same information as my bank account?
You can use any email address to enroll with Bloom+. Once enrolled, you will use the email address you enrolled with to log in.
What is my password for Bloom+?
You do not need a password to log in to Bloom+. Simply enter your email address on the log in page, and then you will receive a one-time code to your phone. You will be brought to your dashboard once you’ve entered the code.
Why does Bloom+ need my personal information?
Bloom+ requires your personal information, such as your name, address, partial SSN, and date of birth to help confirm your identity and accurately report to the credit bureau(s).
Why does Bloom+ need to verify my identity?
To ensure the security and accuracy of your personal information, Bloom+ verifies your identity using information such as your name, phone number, address, and last four digits of your SSN. Bloom+ performs thorough verifications to prevent fraud and other issues before reporting any information to the major credit bureaus.
Do I need to provide the last four digits of my SSN?
Yes, all major credit bureaus require reporting institutions such as Bloom+ to verify each consumer’s identity prior to reporting consumer credit information. The last 4 digits of your SSN are required for Bloom+ to perform the necessary verifications.
I received a message that Bloom+ is having trouble verifying my identity. How should I proceed?
Review the error message after submitting your personal information. If the error message says to try again, review the information you have entered for accuracy, fix any typos, and submit again. If the error message states that Bloom+ was unable to verify your identity, you have hit the maximum number of attempts. For further information on this issue, contact your financial institution for assistance.
How does Bloom+ protect my personal information?
Bloom+ uses encryption, secure data storage, and other industry-standard best practices to protect your personal information. For more information, please see our Privacy Policy.
I’m not receiving the one-time code to my phone. How can I proceed?
If you are not receiving a one-time code, try clicking “Send a new code” on the Bloom+ page and wait a few minutes. If you still do not receive a code please reach out to your financial institution for further assistance.
How long does it take to find eligible recurring bills?
After connecting your bank account(s), it can take Bloom+ a couple of minutes to find eligible recurring bills. Once Bloom+ has identified your bills, you will be automatically directed to your dashboard to review and activate your bills for reporting.
I closed my browser while Bloom+ was identifying eligible recurring bills. Do I have to start over?
No, simply return to the landing page where you began enrollment and select “Log In”. Once logged in, you will be brought to your dashboard where you can review and activate your eligible bills for reporting.
Why couldn’t Bloom+ find recurring bills to activate?
There are several reasons why Bloom+ may not be able to find your bills, including:
The bank account you connected is not used to pay your eligible recurring bills.
Bloom+ currently reports recurring bills such as rent, utilities (water, electricity, gas), and telecommunications services (internet, cable TV, cellular phone). Recurring bills paid with cash, check, money order, or via peer-to-peer payment services (e.g. Zelle, Venmo, etc.) are currently not supported. We only accept bills paid through certain online platforms or financial institutions. Recurring rent payments to individuals do not qualify at this time. Rent payments must be made to a verified property management company or through a supported online payment platform.
How often does Bloom+ report my recurring bills?
Bloom+ reports your recurring bills to the credit bureau(s) on at least a monthly basis, assuming you’ve made a payment in the last month.
How do I stop a specific recurring bill from being reported to the credit bureaus?
To stop an active recurring bill from being reported, log in to your Bloom+ account and select “View” for the bill you want to deactivate and select “Stop Reporting”. Bloom+ will report the bill as closed and will not report any future payments for the bill.
Why do I see Bloom+ listed with the financial institution that I use on my credit report?
Since Bloom+ is the technology provider that reports your recurring payments to the major credit bureaus, you may see Bloom+ listed alongside your financial institution or service provider on your credit report.
Why isn’t a recurring bill I activated appearing on my credit report?
Your activated recurring bill might not appear on your credit report for several reasons including:
The bill has insufficient payment history.
You are already reporting the bill to the credit bureaus via another service.
You are attempting to report a rental bill, but the rental bill is not for your primary residence, and/or you have an active mortgage being reported to the credit bureaus.
You are attempting to report utility bills, but the bills are not for your primary residence.
You are already reporting the maximum number of bills for a given credit bureau.
The bill is not currently eligible for reporting to a given credit bureau due to credit bureau requirements.
Why isn’t my recent recurring bill activity showing on my credit report?
There may be a delay between when a recurring bill is paid and when it is reported to the credit bureau(s). This can be due to processing times, the reporting cycle, and verification steps. If you notice a delay, please check back later. Additionally, your recurring bill may not be currently eligible for credit bureau reporting. For more information, please see the Bloom+ Reporting Matrix.
How do I connect my bank account to Bloom+?
When enrolling in Bloom+ you will be prompted to connect your bank account after Bloom+ has confirmed your identity.
What if I’m having trouble connecting my bank account to Bloom+?
You may have trouble connecting your bank account to Bloom+ for one of the following reasons:
Your bank login credentials might be incorrect.
Bloom+ does not currently have a partnership with your financial institution.
You do not have an eligible account with your financial institution (e.g. checking or savings account).
If issues persist, please check with your financial institution.
Why can I only connect certain bank accounts?
If your financial institution is a Bloom+ partner, you are able to connect multiple bank accounts from that institution.
Is it possible to connect multiple bank accounts to Bloom+?
Yes, you can connect multiple bank accounts to Bloom+, but each account must be associated with a financial institution that partners with Bloom+. By connecting multiple accounts, Bloom+ can track and report payments from all of your connected accounts, helping to enrich your credit history. If you have questions about which bank accounts are eligible, please check with your financial institution.
How do I correct inaccurate information in my connected bank account?
If you notice inaccurate information in your connected bank account, try reaching out directly to your bank or financial institution to correct or verify your details. Once updated, the corrected information should update automatically.
How can I remove a connected bank account from Bloom+?
To disconnect a bank account from Bloom+, log in to your Bloom+ account and navigate to the dropdown on the top right corner of the screen, and select “Profile”. Choose “Connected Financial Institutions”. From there, you may select the option to “Disconnect”. Please note that Bloom+ is unable to report recurring bills from a disconnected bank account.
What happens when I disconnect my bank account?
When you disconnect your bank account, Bloom+ will report all active recurring bills as closed and will not report any future payments for your bills. Previously reported bills will still appear on your credit report, but will be reported as closed.
Who do I contact for questions about Bloom+?
You can contact your financial institution’s member service team for questions about Bloom+.
I want to stop using Bloom+. How do I cancel?
To cancel your Bloom+ account, log in to your account and navigate to the dropdown on the top right of your screen and select “Profile”. From there, you can manage your account and select “Delete Profile”. Upon deleting your profile, Bloom+ will report all active recurring bills as closed and will not report any future payments for your bills. Previously reported bills will still appear on your credit report but will be reported as closed.
